Client: Saudi Tourism Authority
Sector: Tourism
Domain: Innovation & Entrepreneurship – Hackathons, Accelerators & Incubators
Overview
The Tourism Accelerator Program was launched to address challenges faced by industry leaders in the tourism sector by enabling innovative solutions that elevate visitor experience. The program focused on key tourism areas, including Accommodation, Food & Beverage, Events & Attractions, and Transport, with the objective of piloting and scaling effective solutions through collaboration with service providers.
Challenge
The primary challenge was designing an accelerator program capable of addressing the needs of tourism industry leaders while improving visitor experience across multiple tourism touchpoints. There was a need to identify, qualify, and implement innovative solutions that could respond to sector challenges and support measurable improvements in tourism services.
TAM’s Approach
The Tourism Accelerator Program was implemented through a structured accelerator model focused on solution sourcing, qualification, and implementation. The approach included:
• Designing an accelerator program to address tourism sector challenges.
• Engaging service providers to develop and propose solutions.
• Qualifying service providers based on program criteria.
• Selecting solution providers to implement pilot solutions.
• Facilitating collaboration between industry leaders and solution providers.
• Supporting partnerships to strengthen sector collaboration.

What We Delivered
- Driving innovation and introducing new approaches in the Saudi tourism sector.
- Empowering local service providers and enhancing their capabilities.
- Improving visitor experiences through smart and innovative solutions.
- Building partnerships and fostering collaboration across the sector.
- Promoting a culture of technological innovation and modern operational practices in tourism.
Impact at a Glance
600+
service providers engaged
100
service providers qualified
13
service providers selected
100M+ SAR
in commercial opportunities generated
350M+ SAR
in total investments
10+ MoUs
secured
Lasting value Created
The Tourism Accelerator Program supported innovation within the tourism sector by piloting new solutions and empowering service providers. It contributed to enhancing visitor experience across tourism services and strengthened collaboration within the sector, supporting the continued development of tourism in Saudi Arabia.
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